What is eSyM?
Welcome to eSyM!
eSyM is a digital health program that allows patients to report on their symptoms electronically via MyChart. Health systems work with their Epic support teams to implement the program.
When a patient uses eSyM, their symptom responses are added directly into their medical record, where they can be reviewed by members of their care team.
© 2026 Epic Systems Corporation. MyChart® is a registered trademark of Epic Systems Corporation.
eSyM can help support patient-clinician communication, optimize the collection of health information , and lead to improved symptom management & quality of life.
Symptom reporting from a phone, tablet, or computer
Tip sheets to help patients feel better
Alerts patients on when to call their care team
Tracks symptom trends to monitor a patient's recovery
A proactive approach to symptom management
Features of eSyM
Who is eSyM for?
In order for a patient to be eligible to use eSyM, they must:
-
Be a patient at a participating Epic EHR-enabled institution
-
Be starting a new chemotherapy regimen for an eligible malignancy of any type
-
Be enrolled in MyChart
MyChart Care Companion
MyChart Care Companion is the platform through which eSyM is available in your patient portal. Care Companion organizes small tasks, like questionnaires and patient education, under a care plan. The eSyM questionnaire can be accessed in Care Companion via an eSyM Medical Oncology Care Plan.
© 2026 Epic Systems Corporation. MyChart® is a registered trademark of Epic Systems Corporation.
How can my institution get access to eSyM?
eSyM is now available to implement at all Epic-based institutions. Contact your Epic technical support for more information. If you are not sure if your health system has eSyM available for patients to use, please contact your local care team or technical support team.